Privacy Policy

Transformative Solutions website is owned by Transformative Solutions, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Transformative Solutions, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Transformative Solutions website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the Transformative Solutions, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via eric@transol.io.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to eric@transol.io.

Five Days to Greater Clarity: Privacy Policy & Notice

(For subscriptions via clarity.transol.io)

Last updated: August 31, 2026

1. Responsible Party and Contact Details

Transformative Solutions (Pty) Ltd acts as the responsible party (data controller) under South Africa’s Protection of Personal Information Act, 2013 (POPIA) for personal information collected when you register for the Five Days to Greater Clarity email series.

• Responsible Person / Information Officer: Eric Michot

• Email: eric@transol.io

• Website: https://transol.io

• Physical / Postal Address: 209 Bellairs Drive, Northriding ,2194 Randburg, South Africa.

2. Information We Collect and Purpose of Processing

When you subscribe to Five Days to Greater Clarity, we collect:

• Contact & Identification Data: Your first name and email address.

• Subscription Records: Timestamp of registration, confirmation records, and delivery status.

• Engagement Data: Record of email deliveries, opens, and link clicks within the series.

Purpose of Processing: We collect and process this information solely to personalise and deliver the five daily emails, manage your subscription preferences, ensure proper email delivery, and respond to your enquiries.

Providing this information is voluntary, but a valid email address is required to receive the series. We do not collect sensitive personal information, coaching journal entries, or payment details for this free series.

3. Consent and Marketing Choice

• Confirmation: We utilize a double opt-in / confirmation mechanism to confirm your subscription before sending the series.

• Series Scope: The series consists of five daily emails providing reflections and practical frameworks, including optional information and invitations regarding the Unity-Centric Life Coaching Companion.

• No Unrelated Marketing: Completing or subscribing to this series does not automatically subscribe you to general newsletters or unrelated promotional lists. Any additional communications require separate, explicit consent.

4. Service Providers and International Data Transfers (POPIA Section 72)

To deliver this email series, we use Systeme.io (operated by ITACWT Limited, Dublin, Ireland) as our cloud-based marketing and email automation processor (operator).

• Hosting Infrastructure: Platform and subscriber records are hosted on secure Amazon Web Services (AWS EMEA SARL) cloud infrastructure in AWS regions located within Ireland / European Union (EU/EEA).

• Security Measures: Systeme.io maintains technical and organizational measures, including encrypted data storage (at rest and in transit), role-based access restrictions, system monitoring, and regular backups.

• Cross-Border Safeguards: In compliance with Section 72 of POPIA, your personal information is transferred to and processed in Ireland/EU under a formal, binding Data Processing Agreement (DPA) incorporating standard contractual data protection obligations and subject to the EU General Data Protection Regulation (GDPR), which provides an adequate and comparable level of personal data protection.

5. Email Measurement and Engagement Tracking

Emails sent through Systeme.io use standard email measurement technology (such as tracking pixels and tracked hyperlinks) to record delivery, email opens, and link clicks.

• Purpose: This data is used to monitor technical delivery performance, verify engagement, and manage automated sequences.

• Choices: Standard email clients allow you to disable automatic image loading if you prefer to restrict open tracking.

6. Retention, Unsubscribing, and Deletion

• Unsubscribing: You may unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of any email or by emailing eric@transol.io.

• Suppression Records: When you unsubscribe, your email address is added to an automated suppression list within Systeme.io to guarantee you do not receive further series emails.

• Contact Deletion: If your contact record is deleted from our active account, it is moved to a temporary bin for 30 days before being permanently deleted from active systems.

• Routine Backups: Data residing in encrypted system backups is purged in line with automated backup retention cycles and is not actively processed.

7. Your Rights under POPIA

Under POPIA, you have the right to:

1. Access: Request a copy of the personal information we hold about you.

2. Rectification: Request correction or updating of inaccurate or outdated information.

3. Erasure / Objection: Request the deletion of your personal information or object to processing.

4. Withdraw Consent: Withdraw consent at any time without affecting past processing.

To exercise these rights, email eric@transol.io.

8. Lodging a Complaint

If you are not satisfied with how we address your privacy queries, you have the right to lodge a complaint with the Information Regulator (South Africa):

• Website: https://inforegulator.org.za

• Complaints Email: POPIAComplaints@inforegulator.org.za

• General Enquiries: enquiries@inforegulator.org.za

• Telephone: 010 023 5200